At Vego Group, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services, including the Sadiq App.

1. Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect include:

  • Personal Information: When you use our website or app, we may collect personal details such as your name, email address, phone number, and location.
  • Payment Information: For processing payments through the Sadiq App, we may collect payment details such as credit card information or other payment methods.
  • Usage Data: We collect data on how our website and app are accessed and used, such as IP addresses, browser type, and pages visited.
  • Vehicle Information: If you use our electric vehicles or motorcycles, we may collect data such as vehicle performance, driving habits, and battery status to enhance your driving experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Providing Services: To facilitate and provide our products and services, including managing orders, processing payments, and delivering real-time updates through our Smart OS and the Sadiq App.
  • Improving Services: We may analyze your usage data to improve the performance of our electric vehicles, motorcycles, and smart systems, ensuring a smooth and optimized experience.
  • Customer Support: To provide personalized assistance and after-sales care, and to respond to inquiries or issues.
  • Marketing: With your consent, we may send you promotional materials, newsletters, or updates on new products or services.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Data Encryption: We use encryption technology to protect sensitive information, such as payment data, during transmission.
  • Access Control: Personal information is only accessible by authorized personnel who are required to keep the information confidential.
  • Regular Audits: We regularly review our security practices to safeguard your information from unauthorized access or disclosure.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

  • Service Providers: We may share information with third-party vendors or partners who assist us in operating our website, providing services, or processing payments.
  • Legal Requirements: We may disclose your information if required by law or in response to a valid request by public authorities.

5. Cookies and Tracking Technologies

Our website and apps use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver tailored content. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. To exercise these rights or inquire about your data, please contact us at [email protected].

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vego Group
Riyadh, Saudi Arabia
Email: [email protected]